Privacy Policy

Effective Date: April 12, 2025

GREENBACK HOLDINGS INC. PRIVACY POLICY

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Greenback Holdings Inc. (“Greenback,” “we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our websites, applications, products, and services (collectively, the “Services”).

By using or accessing our Services, you acknowledge that you have read and understand this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following categories of information:

Personal Information You Provide:

  • Name, email, mailing address, and contact details.
  • Financial account and transaction information when you link financial institutions.
  • Billing and payment data (e.g., card type, last 4 digits, billing address).
  • Information you submit via forms, customer service, surveys, or interactive features.

Automatically Collected Information:

  • Device information (IP address, device ID, browser type, OS).
  • Usage data (pages visited, session time, clickstream data, crash reports).
  • Location information (via IP or device GPS, where permission is granted).

Third-Party Data Sources:

  • Financial data providers (e.g., account balances, transactions) via integrations.
  • Analytics and advertising partners providing user engagement insights.

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Provide, maintain, and improve our Services.
  • Facilitate account creation, transactions, and customer support.
  • Personalize your user experience.
  • Communicate with you about your account, promotions, and service updates.
  • Protect the security and integrity of our systems.
  • Conduct research, auditing, and data analysis to improve our Services.
  • Comply with legal and regulatory obligations.
  • Enforce our Terms of Use and other legal rights.

3. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers:

  • Entities who assist us with operations such as payment processing, customer service, analytics, hosting, and security.

Financial Institutions & Data Aggregators:

  • To facilitate account linking and retrieve financial data securely.

Advertising & Marketing Partners:

  • For targeted offers and performance measurement, subject to opt-out rights.

Legal & Compliance Authorities:

  • As required by law, regulation, or legal process, or to protect rights and safety.

Corporate Transactions:

  • In case of mergers, acquisitions, restructuring, or asset sales.

With Your Consent or Direction:

  • When you instruct us or give explicit permission.

4. YOUR CHOICES

You control your information:

Marketing Opt-Out:

  • You can opt out of marketing emails by following the unsubscribe link or contacting us.

Data Access, Correction, and Deletion:

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to:

  • Deliver and improve our Services.
  • Personalize your experience.
  • Measure performance and effectiveness of advertising.

You can control cookie settings via your browser. Disabling some cookies may affect Service availability.

6. DATA SECURITY

We employ technical and organizational measures to protect your data, including encryption, secure server configurations, access controls, and regular audits. However, no system is fully immune to breaches.

7. DATA RETENTION

We retain personal information for as long as your account is active or as needed to meet legal, regulatory, or business obligations.

8. CHILDREN’S PRIVACY

Our Services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us personal information, contact us and we will delete it.

9. CALIFORNIA AND NEVADA PRIVACY RIGHTS

For residents of California and Nevada, you have rights under state law regarding access to, deletion of, and opting out of the sale or sharing of your personal data. Please contact us to exercise your rights.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our practices. We will notify you of material updates through our Services or other communications.

11. CONTACT INFORMATION

For questions or requests related to this Privacy Policy, please contact:

Greenback Holdings Inc.
Email: support@greenbackapp.com
Website: https://www.greenbackapp.com/